Patient Services Associate

Patient Services Associate

 

Duties and Responsibilities:

· Greet patients and appropriately routes them through the clinic. Person must be outgoing, friendly and warm.

· Able to handle high volume of patients

· Answer telephone calls and handle inquires

· Obtain and process information required to provide excellent customer service

· Record and relay information

· Perform clerical duties

· 2 day shifts available, need to be able to work both shifts on a rotating basis

 

Competencies and Skills:

· Professionalism: Demonstrated professionalism and ability to work under pressure; strong organizational customer skills

 

· Communication: Excellent interpersonal and communication skills. Ability to establish and maintain effective relations with people of different national and cultural backgrounds with respect for diversity. 

 

· Technology: Knowledge of Microsoft Office. Medical software experience an asset.

 

· Medical: Knowledge of medical terminology. Radiology experience an asset.

 

Education and Qualifications:

· High School Diploma and Medical Office Assistant Certificate

· Minimum 1-2 yrs of medical clinic experience

 

Languages:

Fluency in English - written and spoken

 

Compensation:

$10-$12/hr