E-Marketing Coordinator

 

Department: Customer Service & Sales Department

Terms of Employment: Monday to Friday, 9am to 6pm

Salary: to be negotiated

Location: Steeles and Victoria Park



MAJOR RESPONSIBILITIES/DUTIES

 

Ø    Develop, co-ordinate, implement and monitor comprehensive marketing strategies to ensure the Marketing goal is achieved.

Ø    Review, develop and produce effective marketing information and optimize both Online and Offline Advertising campaigns

Ø    Monitor and participate in industry forum discussions

Ø    Research new advertising initiatives on the web

Ø    Analyze management and customers feedback to improve marketing strategies

Ø    Generate new ideas and presenting them to the Manager of Customer Service & Sales

Ø    Coordinate trade show logistics

Ø    Follow up on Marketing and Sales database from new leads and existing clients.

Ø    Update marketing information on company’s website, blogs, and system.

Ø    Set up new accounts and optimize accounts of new and existing clients

Ø    Make warm calls to customers; Up sell to existing clients

Ø    Monitor business accounts and provide relevant support

Ø    Handle customers’ inquiries and complaints via email and phone

Ø    Maintain good customer relations

 

 

REQUIREMENTS

Ø   College Certificate or Bachelor's Degree or equivalent experience preferred

Ø   Proficiency in both oral and written English

Ø   Positive and energetic phone skills

Ø   Proficiency in MS Word, MS Outlook, MS Excel, Internet Browser

Ø   Relationship builder

Ø   Must be self-motivated

Ø   Understanding of web marketing concepts, practices and programs

Ø   Ability to work in a multi tasking, entrepreneurial environment.